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How to file a Complaint


Step 1 - Lodge a complaint with Regulated Entity i.e. Banks, NBFC, etc.

If you do not receive satisfactory resolution within 30 days of filing complaint

Step 2 - File a Complaint with Reserve Bank of India Ombudsman (RBIO)

  • Online:
  • By post: Centralized Receipt and Processing Centre (CRPC) Reserve Bank of India, 4th Floor, Sector 17, Chandigarh 160017
  • Call Toll Free No.: 14448
  • Scan this code Do's & Don'ts