Beware of Scam Calls – Verified RBL Bank Contact Numbers

In a time when scam calls and impersonation frauds are rising across India, it’s more important than ever to recognise genuine calls from RBL Bank.

We care about your safety. That's why we only connect with you through verified phone numbers registered under official government-mandated series.

Here's What You Should Know

As per guidelines by the Telecom Regulatory Authority of India (TRAI) and RBI, banks are required to communicate with customers using specific number ranges to ensure authenticity and traceability.

At RBL Bank, all outbound service and support calls are made only through numbers starting with ‘1600’ or ‘140’. This helps you easily distinguish genuine calls from fraudulent ones.

Official Phone Numbers Used by RBL Bank

We reach out to customers from the following numbers:

Numbers Starting with ‘1600’

These are used for transactional, verification, or service-related calls:

Numbers Starting with ‘140’

These are primarily used for promotional or informational voice calls:

Stay Safe — Here's What We Never Do

RBL Bank will never:

• Ask for your OTP, CVV, UPI PIN or passwords over a call.

• Ask you to install third-party apps for “remote support”.

• Threaten to block your account if you don’t respond immediately.

If you receive any such call — especially from a regular 10-digit mobile number — it's a red flag.

What You Can Do:

• Always verify the calling number before sharing any details.

• If you're unsure, hang up and call our official customer service.

• Save our verified numbers so you can spot them instantly.

• Share this information with family members and elderly relatives — they're often targeted.